INC1975552: Scheduler Route: Dallas, Texas -> Washington DCPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Dallas, Texas

Locations

Agents - US South


June 17, 2025 4:55PM UTC
[Investigating] We are currently experiencing unplanned connectivity issues at the Dallas, Texas POP. Traffic is being rerouted to Washington DC. Our team is working to resolve the issue promptly.
Mumbai ENR Scheduled Maintenance for Web Performance Management on 7/8Planned Maintenance

Description

Service Name: WPM Agent Scheduled Start:7/8 3pm ET Scheduled End: 7/11 7pm ET Time Frame: 4 days Location / Region Affected: Mumbai Purpose & Details: ENR machines maintenance.

Components

Mumbai, India

Locations

Agents - Asia

Schedule

July 8, 2025 7:00PM - July 11, 2025 11:00PM UTC


July 8, 2025 7:00PM UTC
[Update] Scheduled maintenance is starting.

Scheduled Maintenance

Sprint Deployment and Failover for AmazonMQ MigrationPlanned Maintenance

Schedule

July 10, 2025 3:30AM - 6:30AM UTC

Components

Website, Load Testing

Locations

Primary Data Center

Description

On July 10th, 2025 from 03:30 to 06:30 GMT, we will be performing a scheduled upgrade to backend services for the UltraWPM platform. During this maintenance window, the UltraWPM portal will remain available, but you may experience 10 minutes temporary monitoring sample loss between 03:30 to 04:30 GMT. Also we recommend avoiding any OnDemand Load Testing during this period and waiting until maintenance is complete to ensure the success of your tests. We appreciate your understanding and continued support. — The UltraWPM Team
Delhi ENR Scheduled Maintenance for Web Performance Management on 6/30Planned Maintenance

Schedule

July 14, 2025 7:00PM - July 18, 2025 11:00PM UTC

Components

Delhi, India

Locations

Agents - Asia

Description

Service Name: WPM Agent Scheduled Start:7/14 3pm ET Scheduled End: 7/18 7pm ET Time Frame: 4 days Location / Region Affected: Delhi Purpose & Details: ENR machines maintenance.
London ENR Schedule Maintenance for Web Performance Management on 7/21Planned Maintenance

Schedule

July 21, 2025 7:00PM - July 25, 2025 11:00PM UTC

Components

London, England

Locations

Agents - Europe

Description

Please schedule the following maintenance in Status.io for our **Web Performance Management (WPM)** monitoring platform: Service Name: WPM Agent Scheduled Start: 7/21 3PM ET Scheduled End: 7/25 7PM ET Time Frame: 4 days Location / Region Affected: London Customer Impact: Jobs will be routed from London to Dublin during maintenance. Purpose & Details: ENR machines maintenance.
UltraWPM Newark, New Jersey Monitoring Node July 22nd, 2025Planned Maintenance

Schedule

July 22, 2025 4:00AM - 6:00AM UTC

Components

Monitoring Scheduler, Real User Monitoring, Newark, New Jersey

Locations

Primary Data Center, Agents - US East

Description

Dear UltraWPM customers, As part of ongoing improvements to our UltraWPM platform, we will be migrating our Newark, NJ monitoring node on July 22, 2025. What to Expect: Performance Metrics: You may notice changes in response times or availability metrics due to this update. We recommend reviewing after the change and tuning any alerting thresholds you have in place. IP Whitelisting: If you whitelist IP addresses for monitoring, please add the following IPs to your ACLs before the migration date to ensure uninterrupted access: 69.9.32.28 69.9.32.29 We’ll post updates and additional details on our status page at status.ultrawpm.com as the migration approaches. If you have any questions, feel free to reach out to our support team. Thank you for your continued partnership, The UltraWPM Team
Taipei ENR Schedule Maintenance for Web Performance Management on 7/28Planned Maintenance

Schedule

July 28, 2025 7:00PM - August 1, 2025 11:00PM UTC

Components

Taipei, Taiwan

Locations

Agents - Asia

Description

Service Name: WPM Agent Scheduled Start:7/28 3pm ET Scheduled End: 8/1 7pm ET Time Frame: 4 days Location / Region Affected: Taipei Customer Impact: Jobs will be routed from Taipei to Singapore during maintenance. Purpose & Details: ENR machines maintenance.
Hong Kong ENR Schedule Maintenance for Web Performance Management on 8/4Planned Maintenance

Schedule

August 4, 2025 7:00PM - August 8, 2025 11:00PM UTC

Components

Hong Kong

Locations

Agents - Asia

Description

Service Name: WPM Agent Scheduled Start:8/4 3:00 PM ET Scheduled End: 8/8 7:00 PM ET Time Frame: 4 days Location / Region Affected: Hong Kong Customer Impact: Jobs will be routed from Hong Kong to Singapore during maintenance. Purpose & Details: ENR machines maintenance.
UltraWPM Melbourne, Australia Monitoring Node August 14th, 2025Planned Maintenance

Schedule

August 14, 2025 4:00AM - 6:00AM UTC

Components

Monitoring Scheduler, Real User Monitoring, Melbourne, Australia

Locations

Primary Data Center, Agents - Oceania

Description

Dear UltraWPM customers, As part of ongoing improvements to our UltraWPM platform, we will be migrating our Melbourne, Australia monitoring node on August 14th, 2025. What to Expect: -Performance Metrics: You may notice changes in response times or availability metrics due to this update. We recommend reviewing after the change and tuning any alerting thresholds you have in place. -IP Whitelisting: If you whitelist IP addresses for monitoring, please add the following IP Addresses to your ACLs before the migration date to ensure uninterrupted access: -13.248.67.0/24 – Note: this is an AWS Region, so these IP Addresses could change. As always, please reach out to our support team if you have any issues. We’ll post updates and additional details on our status page at status.ultrawpm.com as the migration approaches. If you have any questions, feel free to reach out to our support team. Thank you for your continued partnership, The UltraWPM Team

Website




Operational

REST API




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Load Testing




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Monitoring Scheduler




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Alerting




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Scripting / Data Files




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Reporting




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Real User Monitoring




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Johannesburg, South Africa




Operational

Mumbai, India




Planned Maintenance

Mumbai (Fixed), India




Operational

Singapore, Malaysia




Operational

Tokyo, Japan




Operational

Tokyo (Fixed), Japan




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Bangalore, India




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Hong Kong




Operational

Kuala Lumpur, Malaysia




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Taipei, Taiwan




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Delhi, India




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Montreal, Québec




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Toronto, Ontario




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Vancouver, British Columbia




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Dublin, Ireland




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Frankfurt, Germany




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Frankfurt (Fixed), Germany




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London, England




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London (Fixed), England




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Amsterdam, Netherlands




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Istanbul, Turkey




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Lisbon, Portugal




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Madrid, Spain




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Munich, Germany




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Paris, France




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Stockholm, Sweden




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Warsaw, Poland




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Zürich, Switzerland




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Sydney, Australia




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Melbourne, Australia




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Sao Paulo, Brazil




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Sao Paulo (Fixed), Brazil




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Buenos Aires, Argentina




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Bogota, Colombia




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Newark, New Jersey




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Washington DC




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Boston, Massachusetts




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Hartford, Connecticut




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New York, New York




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Philadelphia, Pennsylvania




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Pittsburgh, Pennsylvania




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Ashburn, Virginia




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Portland, Oregon




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San Francisco, California




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Denver, Colorado




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Los Angeles, California




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Salt Lake City, Utah




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San Diego, California




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San Jose, California




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Seattle, Washington




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Milwaukee, Wisconsin




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Chicago, Illinois




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Columbus, Ohio




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Des Moines, Iowa




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Detroit, Michigan




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Charlotte, North Carolina




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San Antonio, Texas




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Atlanta, Georgia




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Miami, Florida




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New Orleans, Louisiana




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Tampa, Florida




Operational

Dallas, Texas




Partial Service Disruption

Tel Aviv, Israel




Operational

Dubai, UAE




Operational

7

Upcoming Maintenances

11

Incidents Last 30 Days

7

Maintenances Last 30 Days

External Services

Status.io

System status for Vercara Web Performance Management services. For inquiries, visit https://www.ultraproducts.support