Bogota -> Sao PauloService Disruption

Incident Status

Service Disruption

Components

Website, Sao Paulo, Brazil, Bogota, Colombia

Locations

Primary Data Center, Agents - South America


October 20, 2025 3:38PM UTC
[Identified] We have placed a route from Bogota to the Sao Paulo location due to maintenance activity.
INC2024351: Scheduler Route: Atlanta, Georgia -> Washington DCPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Atlanta, Georgia

Locations

Agents - US South


September 30, 2025 9:30PM UTC
[Investigating] We are currently experiencing unplanned connectivity issues at the Atlanta, Georgia POP. Traffic is being rerouted to Washington DC. Our team is working to resolve the issue promptly.

Scheduled Maintenance

CH-6735Planned Maintenance

Schedule

October 13, 2025 5:30AM - 7:00AM UTC

Components

Load Testing

Locations

Primary Data Center

Description

We are planning the WPM Application Load-Testing module deployment on 13th October 2025. Below are the change details: Planned Start Date Time:- 2025-10-13 1:30:00 AM EST ( 5:30 AM UTC ) Planned End Date Time:- 2025-10-13 03:00:00 AM EST ( 7:00 AM UTC ) Possible Impact:-       No load tests should be scheduled during the Maintenance window.
WPM Maintenance - Atlanta GA Monitoring Agent MigrationPlanned Maintenance

Schedule

October 27, 2025 4:00AM - 5:00AM UTC

Components

Atlanta, Georgia

Locations

Agents - US South

Description

Dear UltraWPM Customers, To enhance monitoring performance and reliability, we will be migrating our monitoring agent in Atlanta, GA to a new host on Monday, October 27th. What to Expect: Performance Metrics: You may notice changes in response times or availability metrics due to this update. We recommend reviewing after the change and tuning any alerting thresholds you have in place. IP Whitelisting: If you whitelist IP addresses for monitoring, please add the following IP Addresses to your ACLs before the migration date to ensure uninterrupted access: 156.154.96.162/31 156.154.96.164/30 156.154.96.168/30 156.154.96.172/31 We understand this change is happening on a short timeline and may cause some inconvenience. Please know that we are making every effort to minimize disruption and ensure a smooth transition. If you have any questions, feel free to reach out to our support team. Thank you for your continued partnership,

Website




Service Disruption

REST API




Operational

Load Testing




Operational

Monitoring Scheduler




Operational

Alerting




Operational

Scripting / Data Files




Operational

Reporting




Operational

Real User Monitoring




Operational

Johannesburg, South Africa




Operational

Mumbai, India




Operational

Mumbai (Fixed), India




Operational

Singapore, Malaysia




Operational

Tokyo, Japan




Operational

Tokyo (Fixed), Japan




Operational

Bangalore, India




Operational

Hong Kong




Operational

Kuala Lumpur, Malaysia




Operational

Taipei, Taiwan




Operational

Delhi, India




Operational

Montreal, Québec




Operational

Toronto, Ontario




Operational

Vancouver, British Columbia




Operational

Dublin, Ireland




Operational

Frankfurt, Germany




Operational

Frankfurt (Fixed), Germany




Operational

London, England




Operational

London (Fixed), England




Operational

Amsterdam, Netherlands




Operational

Istanbul, Turkey




Operational

Lisbon, Portugal




Operational

Madrid, Spain




Operational

Munich, Germany




Operational

Paris, France




Operational

Stockholm, Sweden




Operational

Warsaw, Poland




Operational

Zürich, Switzerland




Operational

Sydney, Australia




Operational

Sydney (Fixed), Australia




Operational

Melbourne, Australia




Operational

Sao Paulo, Brazil




Service Disruption

Sao Paulo (Fixed), Brazil




Operational

Buenos Aires, Argentina




Operational

Bogota, Colombia




Service Disruption

Newark, New Jersey




Operational

Washington DC




Operational

Boston, Massachusetts




Operational

Hartford, Connecticut




Operational

New York, New York




Operational

Philadelphia, Pennsylvania




Operational

Pittsburgh, Pennsylvania




Operational

Ashburn, Virginia




Operational

Portland, Oregon




Operational

San Francisco, California




Operational

Denver, Colorado




Operational

Los Angeles, California




Operational

Salt Lake City, Utah




Operational

San Diego, California




Operational

San Jose, California




Operational

Seattle, Washington




Operational

Milwaukee, Wisconsin




Operational

Chicago, Illinois




Operational

Columbus, Ohio




Operational

Des Moines, Iowa




Operational

Detroit, Michigan




Operational

Charlotte, North Carolina




Operational

San Antonio, Texas




Operational

Atlanta, Georgia




Partial Service Disruption

Miami, Florida




Operational

New Orleans, Louisiana




Operational

Tampa, Florida




Operational

Dallas, Texas




Operational

Tel Aviv, Israel




Operational

Dubai, UAE




Operational

2

Upcoming Maintenances

6

Incidents Last 30 Days

2

Maintenances Last 30 Days

External Services

Status.io

System status for Vercara Web Performance Management services. For inquiries, visit https://www.ultraproducts.support